19. A) His health is getting worse.                           B) He can no longer work at sea.

   C) His past life upsets him a good deal.                    D) He has not got the expected pension.

20. A) She passed away years ago.                           B) She used to work as a model.

   C) She has been working at a clinic.                       D) She has been seriously ill for years.

21. A) She has made lots of money as a doctor.                 B) She is going to take care of her old dad.

   C) She has never got on with her father.                    D) She is kind and generous by nature.

22. A) He dines out with his wife every weekend.               B) He is excellent but looks bad-tempered.

   C) He does not care about his appearance.                  D) He is not quite popular with his patients.

Questions 23 to 25 are based on the conversation you have just heard.

23. A) The man has sent the order to the woman by mistake.        B) Some of the telephone systems don’t work properly.

   C) Some of the packs do not contain any manuals.